If you’re insured with AIA, whether it’s an individual policy or an employee benefit, you should use MyAIA.
MyAIA is available on the Apple App Store, Google Play Store and also the web portal.
These are some of the features:
1. Policy information and self-servicing:
- view your policy details and benefits, including your family members if you’re the policy owner
- for policies issued from 2018 onwards, you will also be able to view the e-Policy
- virtual medical card
- Changing contact information like address, phone number and email
- make payment directly to AIA (please disable pop-up blocker)
- changing your payment card (please disable pop-up blocker)
- changing your payment mode, for example, from monthly to yearly
- submit claims online (up to RM 500)
- premium statement for LHDN deductions
2. General info:
- view panel clinics and hospitals
3. AIA Vitality, if you are subscribed:
- view rewards and points
- link your fitness app and smart watch
- complete health assessments
4. Doc2us online consultation:
- https://youtu.be/ylXua6E6qyo (this is a paid service)
5. Financial health check:
- you’ll get a rough idea on how you could improve on your coverage, if there are recommendations
6. You will also get a high-five from me:
- as a token of appreciation for reducing my workload